Services
The following table lists information and rates for on-site services. For services not listed or for general questions about a service, please contact me by going to the page. Please read the Notes section for other general information.
Service: Computer Repair and Troubleshooting; E-mail and Internet Problems; Virus Protection & Removal; PC Tune-up; Setup A New Computer System; Hardware Installations and Upgrades; Data Recovery. We support Windows 95, 98, 2000, ME, XP as well as Mac OS X and Linux.
Rate: $65 an hour. (One hour minimum)
Service: Purchase Consultation
Rate: Includes purchasing of product(s). Flat rate of $25 for first product, $5 per additional product or 15% of purchase value, whichever is greater.
Service: SOHO Network Setup; Network Troubleshooting; Wired or wireless; Network security.
Rate: $65 an hour. (Minimum of one hour)
Service: Website Development and Implementation; Website Design
Rate: Varies per project. Please submit a proposal or contact me to arrange a consultation.
Service: Website Hosting; LAMP (Linux, Apache, MySQL, php)
Rate: Varies per package. Packages start at $5 a month and are custom made to order. Please contact me for more information.
Notes:
- All rates are billed in 15 minute increments, except for the first hour.
- Fuel surcharge may apply - you will be notified during appointment scheduling.
- On-site service area is limited to the greater Boston area; additional charges may apply for clients outside this area.
- Long distance (remote) clients are welcomed to contact me to make arrangements for service.
- Rates above are for services rendered during normal business hours.
- Rates for weekends during normal business hours of 12:00PM to 8:00PM are $80 an hour for all services.
- For services rendered during non-business hours, the rate is $80 an hour.
- Holiday rates vary per holiday; appointments must be made at least 3 days in advance.
- A $5 surcharge is added for all appointments not scheduled 48 hours in advance.
- Phone technical support is not provided.
- A 10% discount is offered to repeat customers for the second hour of service and after.
- Customers providing referrals are offered an additional 10% discount on the first hour of service. For information about this policy, please contact me.
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